Frequently Asked Questions (FAQ)

• Q: How can I make an appointment?

• • A: Please call (713) 780-2833 to schedule your appointment.

• Q: Can I receive counseling over the phone without coming to the office?

• • A: The therapist would like to meet with you face-to-face during the initial stage of therapy. Counseling over the telephone can be done if the therapist determines that it can adequately serve your needs.

• Q: How long is a typical session? How often are they?

• • A: In general, the therapist would like to see you once a week. Each session is 45~60 minutes long. Sessions can be spaced out depending on the therapeutic goals and your needs.

• Q: Which therapist will see me? Do I or can I request a specific therapist?

• • A: If you have a preference for a specific therapist to work with, please let us know. We will schedule you with the therapist of your choice. Otherwise, our intake-coordinator will match you with a therapist who may best serve your needs.

• Q: You have interns; will they see me as well?

• • A: We are a training facility and the interns are in their last year of training before earning their Master's degrees. Depending on your preference, the interns can be made available to see you. The interns are under supervision by the on-site supervisors, so in essence, you will receive the best combination of ideas to meet your therapy goals.

• Q: How long will I need to attend therapy?

• • A: The duration of therapy will be determined by your specific needs. After the first session, your therapist will make an assessment and tell you about the length of treatment.

• Q: Does my insurance cover this kind of treatment?

• • A: We accept most major insurance plans. Please check your insurance policy for your "mental health" or "behavioral health" coverage.

• Q: How much do you charge if my insurance does not cover counseling services?

• • A: The initial therapy session is $130 per hour. From second session on, it is $110 per hour.

• Q: Do you have a sliding scale or any discount rate?

• • A: Yes. Please discuss your financial situation with the Clinical Manager.

• Q: Do you prescribe medication?

• • A: No. If you need medication, we will refer you to a psychiatrist.

• Q: I work during the week and it is hard to take time off to come for counseling. Do you have appointments on weekends or after 5 o'clock?

• • A: We are open until 6PM during the weekday, and the last appointment we make is for 5PM. Some of our therapists see clients on Saturdays. However, Saturdays are very popular and appointment slots are taken quickly. If you are interested in making an appointment for Saturday, please let us know so that we can place you on the waiting list.